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ITIL® 2011 Edition – A Pocket Guide (english version)
ITIL® 2011 Edition – A Pocket Guide (english version)
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MOF - Microsoft Operations Framework: V4.0 (english version)
MOF - Microsoft Operations Framework: V4.0 (english version)
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ISBN: 9789087532864

Price: €15,95

Authors: Clare Henry, David Pultorak, Paul Leenards


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Microsoft® Operations Framework (MOF) 4.0 was delivered in 2008 and delivers practical guidance for everyday IT practices and activities, helping users establish and implement reliable, cost-effective IT services. It encompasses the entire IT lifecycle by integrating:

  • Community-generated processes for planning, delivering, operating, and managing IT
  • Governance, risk, and compliance activities
  • Management reviews
  • Microsoft Solutions Framework (MSF) best practices

The goal of MOF is to provide guidance to IT organizations to help them create, operate, and support IT services while ensuring that the investment in IT delivers expected business value at an acceptable level of risk. 

MOF’s purpose is to create an environment where business and IT can work together toward operational maturity, using a proactive model that defines processes and standard procedures to gain efficiency and effectiveness. MOF promotes a logical approach to decision-making and communication and to the planning, deployment, and support of IT services.

This product was added to our catalog on Tuesday 08 July, 2008.
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